Insurers We Work With

We handle claims for all major New Zealand insurers:

AA Insurance — common on private and fleet policies. We can invoice AA directly.
State Insurance — straightforward glass claims with direct billing.
AMI Insurance — we manage the claim and fit your glass with minimal paperwork.
Vero Insurance — commercial and fleet policies accepted. Direct invoicing available.
FMG — rural and commercial vehicle specialists. We handle FMG claims regularly.
Tower Insurance — windscreen and glass replacements covered under most comprehensive policies.

What You Need to Get Started

Your bus make, model and year
Registration number
Insurance company name and policy number (if you have it)
Claim number (if you've already reported it)

Don't have a claim number yet? No problem — we can help you start the claim when you call.

How It Works

Report the damage

Call your insurer and report the damage. Ask for a claim number. Most insurers have 24/7 claims lines.

Call Auckland Bus Glass

Phone 09 972-1091 with your bus details and claim number. We confirm the correct glass and book a mobile appointment.

We invoice your insurer

We fit the glass at your location and send the invoice directly to your insurance company. You usually only pay your excess.

Back on the road

We advise the safe drive-away time and guarantee the workmanship. Most jobs take around two hours.

💡 Tip: Some insurers require you to use an "approved repairer". We are approved or accepted by most major insurers, but if yours has a specific network, call us first and we can check.

Windscreen Insurance Claims in New Zealand

Insurers We Work With

What You Need to Get Started

How It Works

Report the damage

Call Auckland Bus Glass

We invoice your insurer

Back on the road

Start Your Insurance Claim